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If People Can't Understand You, What's the Point?Your company has a language of its own—acronyms, terminology, grammar, and structure. If you don't believe me, try talking to someone in the insurance business or the pharmaceutical industry, or even the guy who repairs your computer. You both may speak English, but that is often where the similarity ends. Regardless of the quality of the information provided, if your readers can't understand it, your message is lost and your money is wasted. Manuals, reports, user guides, online help—we take your complex, industry-specific information and translate it into language targeted to YOUR audience's ability to understand it. They get the message—that's the point, right? |
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"...Carol is the best consultant I’ve ever worked
with, and the 3-Click Desk Reference is the best tool our customer service
reps have. On a scale of 1 to 10, we hoped for an 8, needed a 10, and
feel we got a 12 from A Written Word." "...I thoroughly enjoyed working with you on the last
two releases of M-1002, even though this time you were pushing me (deservedly
so) ahead of my desired pace. In retrospect, however, your pace was perfect
for the whole thing to come together."
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